info@vornexa.my — response within one (1) business day.
Telephone
+33 6 01 26 05 15 — Monday to Friday, 9:00–18:00 CET.
Postal address
Vornexa — Customer Service
55 rue d'Iena
59000 Lille
France
Returns and refunds
Email info@vornexa.my with your order number, purchase date, and the reason for your request. If the item is damaged, please attach a photograph (this is a recommendation, not a condition of return). We will reply with return instructions within one business day.
Consumer mediation
If a dispute cannot be resolved through customer service, you may contact CM2C free of charge: .